Help & Support
Create a support ticket from WordPress, follow replies and choose whether to attach a limited technical report. Available in every plugin; OFF by default.
NORMAL EDITIONOne account.
One account.
A clearer journey.
Give clients a welcoming place for their profile, appointments and account records.
Aurevix Client Flow · By Aurevix Plugins ↗JDHello, Jordan.Your account, all in one place.
Appointments02Consent✓Account↗
Next appointmentView details ↗
Interface illustration · final screens depend on your plugin version
Aurevix Client Flow
Bring the client experience together with a dedicated dashboard, consent status and connected account information. Package and payment integrations depend on the services configured for your site.
Client dashboard
Present profile details and connected appointments together.
Remembered consent
Reflect consent accepted at signup in the Consent tab.
Flexible signup
Keep signup consent optional; require it before booking or package purchase.
Account & payment records
Connect supported package and payment records to the client account.
Added in the optional-features release
Ready when you are.
These modules are included in the updated plugin, with every switch initially OFF. Enable them later after Aurevix allows access and you finish the required setup.
Start with the essentials
This is the Normal plugin. The matching Pro extension adds its own functionality and has a separate license arrangement.
Optional enhancements
Preferred name · Time zone · Preferred language · Secondary contact number. These optional controls are included in the integrated plugins and remain OFF until your Aurevix administrator enables them.
Preferred name · Time zone · Preferred language · Secondary contact number. These optional controls are included in the integrated plugins and remain OFF until your Aurevix administrator enables them.
A clear path to setup.
Use your current Aurevix release and follow the steps below. Keep a backup before installing a new version.
Install Aurevix Client Flow
Upload the Aurevix Client Flow Normal ZIP through WordPress Plugins → Add New → Upload Plugin, then activate it.
Connect your free access
Open Aurevix Licenses → Start free setup. Enter your name, phone and email, confirm the website, and review the prefilled AUREVIX-FREE offer. Accept the connection consent and activate. If setup requests a public verification key, obtain it from Aurevix Plugins. Keep administrator and recovery credentials private.
Set up the client portal
Open Aurevix Client Flow → Portal setup. In standalone mode, create missing account, login and registration pages. Enable registration only when you want clients to create accounts, and check password-setting email delivery.
Check the two dashboard journeys
For your administrator overview, open Aurevix Client Flow → Clients / Dashboard. For the client-facing account, open the Account link under Portal setup and sign in as a test client. Use that Account URL in your website navigation.
AUREVIX CLIENT FLOW / HELP CENTRE
Docs & FAQ's
Connect your client portal, set up account pages and find the right dashboard.
Step-by-step setupEveryday useTroubleshooting
Get started
Install Aurevix Client Flow
Upload the Aurevix Client Flow Normal ZIP through WordPress Plugins → Add New → Upload Plugin, then activate it.
Connect your free access
Open Aurevix Licenses → Start free setup. Enter your name, phone and email, confirm the website, and review the prefilled AUREVIX-FREE offer. Accept the connection consent and activate. If setup requests a public verification key, obtain it from Aurevix Plugins. Keep administrator and recovery credentials private.
Set up the client portal
Open Aurevix Client Flow → Portal setup. In standalone mode, create missing account, login and registration pages. Enable registration only when you want clients to create accounts, and check password-setting email delivery.
Check the two dashboard journeys
For your administrator overview, open Aurevix Client Flow → Clients / Dashboard. For the client-facing account, open the Account link under Portal setup and sign in as a test client. Use that Account URL in your website navigation.
Manage client records
Clients / Dashboard is the green administrator dashboard. Aurevix Packages, Portal setup and Payment Settings remain separate submenu entries.
Connect account pages
Standalone pages use [aurevix_account], [aurevix_login] and [aurevix_register]. Configure the relevant package and payment settings before offering purchases.
Keep your plugin up to date
Open WordPress Plugins or Dashboard → Updates. Connected installations check published releases when these screens load, using a shared 60-second cache. Choose View details to read the release notes, then Update now when a newer compatible version is offered. An already-open page needs a refresh; downloading a ZIP does not install it.
Enable optional modules later
- Aurevix Plugins: open the central Manager, select this plugin and allow the desired optional module.
- Website administrator: refresh status in Aurevix Licenses, then open Optional features.
- Save any required connection settings, enable only your chosen module and save feature choices.
- Test the full journey on a staging website before enabling it for customers.
New modules start OFF at both levels. Updating a ZIP, publishing a release, or saving credentials does not turn them on. Existing feature choices are preserved.
Open a support ticket
After Help & Support is enabled, use Aurevix Licenses → Help & Support. Choose the affected plugin, enter a subject and explain the issue. The optional technical report shows platform versions and connection status; review its preview before sending. Keep passwords and client records out of your message.
Aurevix reviews the ticket under Manager → Support tickets. Replies and status appear in the website administrator’s dashboard. This is a plugin support inbox, not a public customer chat system.
Frequently asked questions
Is Paid Member Subscriptions required?
No. The current Client Flow release supports a standalone portal. When Paid Member Subscriptions is active, its existing membership integration is retained. Existing PMS memberships are not automatically migrated or cancelled.
The website Dashboard button opens the wrong page. What should I check?
For a client-facing button, copy the Account URL from Aurevix Client Flow → Portal setup into the website menu or button link. The WordPress Clients / Dashboard screen is for administrators. Clear the page cache after changing a frontend link.
Where are the account, login and registration pages?
Open Portal setup to view their links. In standalone mode, select Create missing Aurevix account, login and registration pages and save. Use the three Aurevix shortcodes on custom pages if needed.
Why is the client list empty?
Confirm that the expected WordPress client accounts exist on this website and that the relevant membership or package records are available. A fresh test installation does not contain another website’s client data.
When does my 30-day trial start?
The clock starts when you first activate either Pro plugin, after redeeming the trial from your WordPress dashboard. Both Pro plugins share that 30-day period.
Can I use the offer more than once?
Each domain can redeem the offer once. Reinstalling a plugin does not reset the trial. For continued access, request a paid or complimentary license from Aurevix.
Are Pro features included with Normal?
Pro is a separate extension. Install the matching Normal plugin first. Continued Pro use after the trial requires a separate license.
How do plugin updates work?
When a new version is published, connected installations can see an update through WordPress. You can review the changelog before updating.
What if the licensing service is temporarily unavailable?
A valid cached license continues for its signed validity period, up to 72 hours after a successful sync and never beyond the normal license or trial expiry. Aurevix can provide a short-lived recovery code if its independent service is available.
Can I move a license or use staging?
Ask Aurevix to transfer an eligible paid or complimentary license between registered websites, or attach one approved staging website. Trials stay with their original domain.
Still need a hand?
Contact Aurevix Plugins with the plugin name, version, website domain and the exact error. Keep passwords and private activation credentials out of screenshots. Help & support ↗
Contact Aurevix Plugins with the plugin name, version, website domain and the exact error. Keep passwords and private activation credentials out of screenshots. Help & support ↗
What's changed.
Release notes will appear here when the first integrated package is published to the update service.
Each published update includes its version, release notes and downloadable package. Review the details in WordPress before updating.
Follow the workflow.
These are illustrated walkthroughs, not screenshots of an installed client release. Actual plugin screenshots will be added after verification on a staging WordPress site.
JDHello, Jordan.Your account, all in one place.
Appointments02Consent✓Account↗
Next appointmentView details ↗
Create an account and review the dashboard.
MON21TUE22WED23THU24FRI25
ACConsultation
Appointment confirmed10:30 AM
Appointment confirmed10:30 AM
Find a suitable day and available appointment time.
A BOOKING THAT FITS YOU
Choose your service
Personal consultation
Personal consultation
Your preferred provider
Select an available specialist
Select an available specialist
The right location
Choose where you would like to visit
Choose where you would like to visit
Use the separate Bookings Pro extension for advanced choices.
YOUR NEXT APPOINTMENT
02DAYS14HOURS36MINUTES
A little more clarity. Every time you log in.Use Client Flow Pro for eligible booking countdowns.
From your experience.
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