Help & Support
Create a support ticket from WordPress, follow replies and choose whether to attach a limited technical report. Available in every plugin; OFF by default.
NORMAL EDITIONMake every
Make every
booking feel easy.
A considered booking experience, from the first available date to the final confirmation.
Aurevix Bookings · By Aurevix Plugins ↗MON21TUE22WED23THU24FRI25
ACConsultation
Appointment confirmed10:30 AM
Appointment confirmed10:30 AM
Interface illustration · final screens depend on your plugin version
Aurevix Bookings
Give clients a clear route to their next appointment. Manage availability and booking records while keeping the essentials in one consistent workflow.
Clear date & time selection
Let clients choose from the availability you configure.
Your schedule, your rules
Manage services, providers, locations, breaks and blocked dates.
Guest & account journeys
Support guest details and signed-in client information.
Consent at booking
Require consent before a booking is submitted.
Added in the optional-features release
Ready when you are.
These modules are included in the updated plugin, with every switch initially OFF. Enable them later after Aurevix allows access and you finish the required setup.
Start with the essentials
This is the Normal plugin. The matching Pro extension adds its own functionality and has a separate license arrangement.
Optional enhancements
Visit type · Preferred contact method · Referral source · Optional booking message. These optional controls are included in the integrated plugins and remain OFF until your Aurevix administrator enables them.
Visit type · Preferred contact method · Referral source · Optional booking message. These optional controls are included in the integrated plugins and remain OFF until your Aurevix administrator enables them.
A clear path to setup.
Use your current Aurevix release and follow the steps below. Keep a backup before installing a new version.
Install Aurevix Bookings
In WordPress, open Plugins → Add New → Upload Plugin. Select the Aurevix Bookings Normal ZIP, install it and activate it.
Connect your free access
Open Aurevix Licenses → Start free setup. Enter your name, phone and email, confirm the website, and review the prefilled AUREVIX-FREE offer. Accept the connection consent and activate. If setup requests a public verification key, obtain it from Aurevix Plugins. Keep administrator and recovery credentials private.
Build your availability
Open Aurevix Bookings. Add your Services, Providers and Locations, then configure Schedules. Review the booking page and your defaults under Settings & Modules.
Publish and check a booking
Use the configured booking page, or place [aurevix_booking] in a WordPress Shortcode block. Open the page as a visitor, choose an available appointment, complete the details and consent, and confirm the record in Aurevix Bookings → Appointments.
AUREVIX BOOKINGS / HELP CENTRE
Docs & FAQ's
Set up your booking calendar, connect free access and check the appointment journey.
Step-by-step setupEveryday useTroubleshooting
Get started
Install Aurevix Bookings
In WordPress, open Plugins → Add New → Upload Plugin. Select the Aurevix Bookings Normal ZIP, install it and activate it.
Connect your free access
Open Aurevix Licenses → Start free setup. Enter your name, phone and email, confirm the website, and review the prefilled AUREVIX-FREE offer. Accept the connection consent and activate. If setup requests a public verification key, obtain it from Aurevix Plugins. Keep administrator and recovery credentials private.
Build your availability
Open Aurevix Bookings. Add your Services, Providers and Locations, then configure Schedules. Review the booking page and your defaults under Settings & Modules.
Publish and check a booking
Use the configured booking page, or place [aurevix_booking] in a WordPress Shortcode block. Open the page as a visitor, choose an available appointment, complete the details and consent, and confirm the record in Aurevix Bookings → Appointments.
Review appointments
Use Appointments to review booking records and their status. The Dashboard provides the booking overview.
Keep availability accurate
Update Schedules when working hours, breaks or blocked dates change. Review provider assignments and location time zones when a slot is missing.
Keep your plugin up to date
Open WordPress Plugins or Dashboard → Updates. Connected installations check published releases when these screens load, using a shared 60-second cache. Choose View details to read the release notes, then Update now when a newer compatible version is offered. An already-open page needs a refresh; downloading a ZIP does not install it.
Enable optional modules later
- Aurevix Plugins: open the central Manager, select this plugin and allow the desired optional module.
- Website administrator: refresh status in Aurevix Licenses, then open Optional features.
- Save any required connection settings, enable only your chosen module and save feature choices.
- Test the full journey on a staging website before enabling it for customers.
New modules start OFF at both levels. Updating a ZIP, publishing a release, or saving credentials does not turn them on. Existing feature choices are preserved.
Open a support ticket
After Help & Support is enabled, use Aurevix Licenses → Help & Support. Choose the affected plugin, enter a subject and explain the issue. The optional technical report shows platform versions and connection status; review its preview before sending. Keep passwords and client records out of your message.
Aurevix reviews the ticket under Manager → Support tickets. Replies and status appear in the website administrator’s dashboard. This is a plugin support inbox, not a public customer chat system.
Frequently asked questions
Why are no appointment times available?
Check your schedule, service duration, provider assignments, location time zone, blocked dates and existing bookings. Try a future day with configured availability.
Where do I add the booking form?
Use the booking page selected in Settings & Modules, or add [aurevix_booking] to a WordPress Shortcode block. [aurevix_my_bookings] displays the supported client booking list.
Do I need Pro for the free booking form?
No. Normal provides the core booking workflow. Client-facing service, provider and location choices are supplied by the separate Bookings Pro extension.
When does my 30-day trial start?
The clock starts when you first activate either Pro plugin, after redeeming the trial from your WordPress dashboard. Both Pro plugins share that 30-day period.
Can I use the offer more than once?
Each domain can redeem the offer once. Reinstalling a plugin does not reset the trial. For continued access, request a paid or complimentary license from Aurevix.
Are Pro features included with Normal?
Pro is a separate extension. Install the matching Normal plugin first. Continued Pro use after the trial requires a separate license.
How do plugin updates work?
When a new version is published, connected installations can see an update through WordPress. You can review the changelog before updating.
What if the licensing service is temporarily unavailable?
A valid cached license continues for its signed validity period, up to 72 hours after a successful sync and never beyond the normal license or trial expiry. Aurevix can provide a short-lived recovery code if its independent service is available.
Can I move a license or use staging?
Ask Aurevix to transfer an eligible paid or complimentary license between registered websites, or attach one approved staging website. Trials stay with their original domain.
Still need a hand?
Contact Aurevix Plugins with the plugin name, version, website domain and the exact error. Keep passwords and private activation credentials out of screenshots. Help & support ↗
Contact Aurevix Plugins with the plugin name, version, website domain and the exact error. Keep passwords and private activation credentials out of screenshots. Help & support ↗
What's changed.
Release notes will appear here when the first integrated package is published to the update service.
Each published update includes its version, release notes and downloadable package. Review the details in WordPress before updating.
Follow the workflow.
These are illustrated walkthroughs, not screenshots of an installed client release. Actual plugin screenshots will be added after verification on a staging WordPress site.
JDHello, Jordan.Your account, all in one place.
Appointments02Consent✓Account↗
Next appointmentView details ↗
Create an account and review the dashboard.
MON21TUE22WED23THU24FRI25
ACConsultation
Appointment confirmed10:30 AM
Appointment confirmed10:30 AM
Find a suitable day and available appointment time.
A BOOKING THAT FITS YOU
Choose your service
Personal consultation
Personal consultation
Your preferred provider
Select an available specialist
Select an available specialist
The right location
Choose where you would like to visit
Choose where you would like to visit
Use the separate Bookings Pro extension for advanced choices.
YOUR NEXT APPOINTMENT
02DAYS14HOURS36MINUTES
A little more clarity. Every time you log in.Use Client Flow Pro for eligible booking countdowns.
From your experience.
Loading approved reviews…